All orders ship with a tracking number that can be used to monitor the status of the package in transit.
If you are having trouble tracking or receiving a package, please contact me at firstname.lastname@example.org
Carriers, Delivery Times & Pricing
Please note: the listed delivery times are based on the average rate provided by the individual carrier and could be longer based on your location and service restrictions. We are not responsible for delays attributable to the carrier.
USPS 1st Class
3-5 business days
|2-8 business days||$12|
All Other Countries
|UPS or DHL||
Varies by country
Post Office Boxes
In the United States, delivery to PO Boxes can be achieved using USPS.
Army Post Office, Fleet Post Office, Diplomatic Post Office
Delivery to APO, FPO and DPO can be achieved using USPS.
Shipping to a Different Country
We're working to make it easier for you to send gifts to friends and family across the world. Due to service limitations by our carriers as a result of internal policies or international trade embargoes and economic sanctions, we are unable to ship to some countries directly. We still ship to every corner of the world, but sometimes it takes longer. More information can be found at the websites of our carriers UPS and USPS. Please accept our apologies.
Import Duty, Tax and Brokerage Fees
We make every effort to minimize any import duty, tax and brokerage fees to which you may be subject. However, depending on the destination country of your order, duty, tax and brokerage fees may be assessed upon importation. Our shipping charges are only for the cost of carriage and do not include these additional charges. Contact the carrier and the customs authority in your country for further information.
Goods shipped outside of the United States or European Union will be described as metal goods. Combined import duty and tax are typically 20% of the total order value. In some cases, an additional brokerage fee may be assessed by the carrier.
We do our best to get your orders to you as quickly as possible. Usual production time is 9 business days. Many items ship ahead of schedule, though we cannot guarantee it. You can always ask for your order status update via email email@example.com.