Exchanges and Returns

My main goal is to bring an amazing products to you. I'm 100% committed to your satisfaction, and if for some reason there is an issue with your order, I'll do my best to find a good solution.

I do not accept returns or exchanges of golden and platinum items (please double check your finger size with a wide sizer or get my sizers first). But you are able to exchange silver piece. Once your order is placed, there is no way to cancel it.

To minimize exchange chance, be careful while choosing the size of cityscape ring. Since they are 1 cm tall, I recommend you to go up with a half size from your regular ring size. To be 100% sure the ring going to fit you perfectly, order sizers first.

If you have any issues with your purchase, please email me at ola@shekhtwoman.com within 10 days of receiving your product, and I'll be happy to help you. 

I do not provide refunds for products that have been used, altered or damaged after you've received the shipment. Additionally, I'm not able to refund purchases of a "Gift Card".